Listenings great – now do something

Another day, another training session and more discussion about communication. Have you ever noticed how many people listen to what’s said, nod their heads in agreement and then continue down the same path? It’s refreshing to work with a group, as I did today, where several of the folks have actually made some changes.

How about you? Have you recognized one aspect of your communication process that isn’t working and done something about it? Give it a try; it’s refreshing.

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